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Privacy Policy

Provide Assistans Norr AB protects your personal privacy and always strives to protect your personal information in a secure manner. Provide Assistance (559318-5183) is the data controller for the processing of personal data on this website.

Personal information

In connection with, for example, joining us as a customer, or contacting us via our contact form, registering for our newsletter or looking for work with us, you voluntarily share information about yourself such as name, e-mail address and contact information. We use this information to be able to contact you and / or send out information and newsletters. Your personal data is handled in accordance with current data protection legislation. For all processing of your personal data, there is one of the following legal grounds. Consent, agreement, legal obligation or balancing of interests. Read more below.

 

If you are not a customer with us

If you contact us because you want to connect as a customer with us, we will process personal data about you if you have agreed to this. It may be about your need for personal assistance. We save this personal information as long as you agree to it, but for a maximum of 3 years. If you become a customer with us, the legal basis for the processing of your personal data will instead be a legal obligation and agreement.

 

Are you a customer with us

For our customers, we process information such as your name, address, social security number. We also process information about e-mail address, telephone number and, where applicable, relatives as a contact person. We also process information about your social contributions and in some cases information about health.
We process this information to fulfill our obligations under the laws governing our business. We have an obligation according to LSS to document efforts and to save this documentation for a while before it can be thinned. We also process personal data based on our agreement we have signed with our customers, in order to fulfill our contractual law obligations.

We do not process your personal data for any other purpose or for any other purpose.

 

When looking for work

Jobseekers with us, we process your personal data on the basis that you have given your consent to this. We cannot process an application for work without processing your personal data at the same time. We do not use your personal information for anything other than the hiring process and these are not passed on to anyone else.

 

How do we protect your information?

We have clear routines, policies and rules regarding data protection. Only authorized personnel have access to the information they need in their work. Our computer system maintains high security.

 

Do we disclose your personal information?

We only disclose your personal information when required by legal requirements or agreements.

 

Do you have the right to request information?

If you have thoughts and questions about what personal information Provide Assistance has about you or want to update / delete personal information, you send a signed request by post, the address can be found on our website. You have the right to request information about personal data that is processed about you by Provide Assistance and to have information corrected.

 

How do we handle received emails?

Provide Assistance must handle personal data in incoming e-mail. When the e-mail is received, the e-mail is handled differently depending on its contents. Remember not to send sensitive personal information about yourself or others by e-mail as it is not a secure way to communicate.

 

Who is our data protection representative?

Andreas Elveljung is a data protection representative. Contact: 070-2929319 or via info@provideassistans.se

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